- Dial (9) 9-1-1 from any campus phone and Emergency 9-1-1 from any cell or pay phone for any major emergency
- Remember in any medical emergency, remain calm, use common sense, and ensure your own safety first before rendering any first aid or medical assistance. Take note of all aspects of the situation so that you can provide dispatchers with as much information as possible. Dispatchers will typically ask the following questions:
- What is the nature of the medical emergency?
- What is the current condition:
- Is the person conscious?
- Is the person breathing?
- Is the person bleeding?
- What is the person’s gender and approximate age?
- Any known medical history?
- Location of the emergency
- Where is the person located? Be prepared to offer special directions if necessary
- Your name and phone number from which you are calling from.
NOTE: DO NOT HANG UP UNTIL THE DISPATCHER ADVISES YOU TO DISCONNET
The dispatcher will be dispatching police, emergency medical teams, and the fire department at the same time that they are speaking with you.
Remain with the person with the medical emergency.
If possible, send a second person to a location where they can easily contact arriving emergency personnel and assist them in finding the patient’s location.
- Do not attempt to move a person unless they are in immediate danger (i.e., fire, building collapse, etc.)
- Public Safety personnel will respond with first aid equipment and will render basic first aid as necessary, and summon additional assistance as required (paramedics, etc.) They will arrange for transportation if required
- Avoid unnecessary conversation with, or about, the ill or injured person. You might add to the person’s distress or fears, increasing the risk of medical shock. Limit your communication to quiet reassurances
- Do not discuss the possible cause of an accident or any conditions that may have contributed to the cause
- Do not discuss any insurance information
- Clear the area of any bystanders to give the person privacy
- After the person has been given aid and the incident is over, remain available to help the investigating Public Safety person with pertinent information for a medical report, or, if applicable, a Workers’ Compensation report
- An Incident/Accident Report form must be completed for all incidents of job related illness and injury. Please call Human Resources for forms and assistance. They can also be found on the Staff Portal.
Attempt first aid ONLY if trained and qualified.
If personnel trained in First Aid are not available refer to the following General Guidelines for First Aid.
If case of rendering assistance to an individual exposed to hazardous materials, consult the Material Safety Data Sheet (MSDS) and wear the appropriate personal protective equipment (PPE).