NOTE: DO NOT HANG UP UNTIL THE DISPATCHER ADVISES YOU TO DISCONNET

The dispatcher will be dispatching police, emergency medical teams, and the fire department at the same time that they are speaking with you.

Remain with the person with the medical emergency.

If possible, send a second person to a location where they can easily contact arriving emergency personnel and assist them in finding the patient’s location.

Attempt first aid ONLY if trained and qualified.

If personnel trained in First Aid are not available refer to the following General Guidelines for First Aid.

If case of rendering assistance to an individual exposed to hazardous materials, consult the Material Safety Data Sheet (MSDS) and wear the appropriate personal protective equipment (PPE).