If you receive a bomb threat by phone: – use the Bomb Threat Checklist (Appendix B )
NOTE: If you get a bomb threat at your workplace, an evacuation plan should be activated immediately. However evacuation plans should never involve 2-way radios or cell phones because if there really is a bomb, these could be programmed to trigger it.
- STAY CALM.
- DO NOT put the caller on hold.
- DO NOT attempt to transfer the call.
- DO NOT HANG UP THE PHONE THAT THE CALL CAME IN ON. If possible have someone else use another phone to call (9) 9-1-1, and inform your supervisor of the bomb threat.
- Pay particular attention to background noises, such as running motors, music or any other noises that may indicate the location from which the call is being made.
- Listen closely to the voice to determine voice quality, accents, speech impediments, sex or any unusual characteristics.
- Complete the BOMB THREAT CHECKLIST.
- It is highly recommended that all CityU personnel become familiar with the checklist. A Bomb Threat Checklist should be immediately available…keep the checklist close to the phone.
- Follow established building evacuation procedures (see BUILDING EVACUATION).