Frequently Asked Questions

What is CampusCruiser?

CampusCruiser is an innovative platform for managing, tracking, promoting and sharing information with easy to use online tools such as e-mail, message boards, discussion groups and publishing features, all in one unified system. CampusCruiser allows you and your students to share information about college courses, campus events and college and career services. With CampusCruiser, offering your students an interactive, exciting online environment has never been easier.

How do I get started on CampusCruiser?

The"First Time User" page (located by accessing the Campus First-level tab (Tabs), then the General Second-level tab (Subtabs), and then clicking on "First Time User" in the left menu) provides useful basic information about Campus Cruiser. If you are a new user, the "First Time User" page will be a good place for you to start.

If you don't currently have CampusCruiser and are interested in our product, please click on the Feedback option, which is located in the Global Bar. This will bring up an online form that you can fill out. When you click the Send button in the form, your request will be sent to our Customer Care department, who will help you with making arrangements for more product information. You may also send an e-mail to sales@timecruiser.com.

Does CampusCruiser use "cookies"?

Yes. Cookies are a general mechanism that server-side connections (such as CGI scripts) can use to both store and retrieve information on the client-side of the connection. CampusCruiser uses cookies to keep users' sessions. No personal information is stored in these cookies, and CampusCruiser cookies will be destroyed once you close the browser window.

Can your company use my personal information for any commercial purposes?

CampusCruiser will not release your name, age and / or address to any outside company. In order to provide better service to our customers, we may release some aggregate user statistics, such as the average age of CampusCruiser users.

Why does CampusCruiser log me out without selecting the log out button?

If your idle time in the CampusCruiser system exceeds 30 minutes, then you will be logged out automatically. Before continuing to use your account, you will be prompted to log in again. For security purpose, users who are idle for 27 minutes within CampusCruiser are provided 3 minutes warning that their session will time out. Selecting "Yes" on the warning message will extent the user's session for another 30 minutes.

Note, however, that there are a few areas in CampusCruiser where a "Refresh Rate" can be set:

If a refresh rate is set at these areas, the system automatically sends a request to obtain the latest information; this act side-steps the timeout. Some users prefer to select a refresh rate and then leave CampusCruiser at these areas when leaving their desk for an extended period of time so that their session is not automatically logged out from inactivity.

Can I personalize my CampusCruiser page?

You may be able to customize the Dashboard page in the MyCruiser tab (which may have a different name other than "MyCruiser"). Depending on your campus administrator's selection, some channels may be permanently applied to your Dashboard, but you may be able to add additional channels to your liking.

What do I do if I share a computer?

Please remember to log out and / or close the browser window after you finish your CampusCruiser session. This will prevent other people from accessing your personal information. On the far left in the Global Bar at the top that spans the page, click on the Log Out button.

What is the Global Bar?

The Global Bar is the located by the Tabs and Sub-tabs. It is located on every page of Campus Cruiser, and allows you access to the following items at all times:

• Log Out button - click to log out of CampusCruiser
• MyCruiser icon - access your MyCruiser shortcuts
• Feedback Page - send your feedback directly to CampusCruiser
• Help - access CampusCruiser help files
• FAQ - access these Frequently Asked Questions

Can I have more than one account in CampusCruiser?

It depends on the policy of your college / university. Some campuses will allow their students to have more than one account.

This section of the FAQs will explain how to log into CampusCruiser, and how to use the MyCruiser feature.

Why do I need a Log In ID and Password?

Log in IDs and Passwords are assigned to protect users' personal accounts in CampusCruiser. The ID and Password that are assigned to you will allow you to access your personal areas such as MyCruiser, E-mail, your Address Book and your To Do List.

How do I log in?

After logging in, I see the Dashboard page. What is the Dashboard?

The MyCruiser tab (which may be renamed to be "My___," depending on your institution) provides access to features that work uniquely for you. It also houses all Personal Tools; when any of the Personal Tools are accessed, the MyCruiser tab remains active. The MyCruiser tab has two sub-tabs:

The Dashboard sub-tab and page is displayed after a successful login, and any time the MyCruiser tab is clicked.

In Dashboard, channels are the individual modules that provide you with quick access into your communities and Personal Tools. Channels in can be customizable by you, while your administrator may have some channels applied permanently to your Dashboard. All channels can be expanded for viewing in more detail.

How can I change my password?

Depending on your institution's policies concerning passwords, the "Change Password" option may not be available to you.

1. Access your Personal Public Profile by clicking MyCruiser (or "My___") > Personal Tools > Profile in the page.
   The Personal Public Profile page is displayed.
2. In the left Side Bar area, click the Change Password option in the Personal Profile menu.
   The Change Password page is displayed.
3. Enter your current password in the "Current Password" field.
4. Enter your new password in the "New Password" field.
5. Enter your new password again in the "Re-enter New Password" field.
   • If you supplied the wrong current password, or your new password and re-entered password do not match, an error will be displayed. Repeat this procedure starting with step 3.
   • If all information has been entered successfully, then your edits will be saved and a confirmation message will be displayed.
6. Click Save to save your edits.

Where is the User Directory, and what tasks can I perform with it?

You can access your CampusCruiser's User Directory by clicking the Campus Life First-level Tab, and then clicking the Directory Second-level Tab. When you access the directory, you can search for members by one or more of the following methods:

You can also have the User Directory list all CampusCruiser users. Once users are listed, you can send E-mail messages to selected users. If any users have created Personal Web Pages, or Personal Photo Albums for public viewing, then the User Directory will provide icons which will allow you to view them.|-

How are "Announcements" different from the "Message Board"?

In numerous areas, such as Clubs, Classes, and even in the campus-wide General First-level Tab, there is an Announcements feature as well as a Message Board.

Generally, the Announcements feature is where announcements are posted. Posting privileges are usually restricted to Campus Cruiser members with administrative privileges, and replies to posted announcements are not permitted. However, the Message Board feature generally allows all members to have posting privileges. Other members may also respond to posts on the board, creating written discussions, or "threads."

What are Personal Web Pages, and how do I use them?

Each CampusCruiser user is allowed to create Personal Web Pages, using built-in CampusCruiser templates. No knowledge of programming or HTML is required. Different templates allow for different page layouts, different background and text colors, and images may also be included. You are given a unique URL (Uniform Resource Locator) that will allow anyone to view your pages, even if they are not CampusCruiser members. To begin creating your Personal Web Pages, access the Personal Tools, and then the Web Pages. Like the Personal Photo Albums feature, Personal Web Pages are for your enjoyment.

Note: You cannot use publishing tools such as FrontPage, or Dreamweaver to upload your own webpages.

What are Personal Photo Albums, and how do I use them?

Like the Personal Web Pages, your Personal Photo Albums are for your enjoyment (accessible from the Personal Tools). You can keep an on-line Photo Album of your favorite pictures. Photo Albums can be either public or private. If your album is public, then other CampusCruiser members can view your albums; if your album is private, then only you and others who you invite can view your album (for safety reasons, CampusCruiser Administrators may also access private photo albums). Whether albums are public or private, you have the option of sharing the URL (Uniform Resource Locator) so that others may view your photo albums, even if they are not CampusCruiser members.

What is an Online class?

Similar to traditional classes, online classes are virtual classes, conducted in an online setting. If a teacher chooses to create an online class, CampusCruiser's features can still accommodate the online class's needs. The only difference between a traditional class and an online class is the lack of a traditional classroom setting.

What are Chat Rooms?

CampusCruiser's Chat Rooms allow you to chat with your friends online. When you enter a Chat Room, other users can see your Log in ID to identify you. After you enter the room, you have the option of engaging in a private 1-on-1 chat with another user. Private chat rooms allow only two people to chat at one time, and are conducted separately and privately away from the main Chat Room.

What are the differences among Clubs, Offices, and Committees?

The main difference among these groups is the members within them and their roles within your campus community. Clubs are intended for extracurricular or recreational groups; Offices are intended for members of different offices in your campus; Committees are intended for members who chair any committees in your campus community. However, each of these groups have the same CampusCruiser features, which are specifically for use by the group's members:

What do "private" and "public" mean in CampusCruiser?

Photo Albums, Clubs, Offices and Committees can be set to be either public or private. Setting a Photo Album to be "private" means that only the album's owner(s) may view the album, as well as any others who the owner allows to view the album. When a Club, Office or Committee is set to private, invitations must be sent to let other CampusCruiser users become members to the group.